Microsoft Lync is an enterprise-ready unified communications platform. Lync connects people everywhere, on Windows 8 and other devices, as part of their everyday productivity experience. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience....
The videoconferencing market is in clear expansion, with estimates of up to $10.8 Billion in worldwide sales by 2015 (source: Global Industry Analysis, inc.). CommLogik is committed to supporting its partners to capitalize on this tremendous opportunity. As such, we have invested in certified sales and engineering resources...
A contact center is the central point for multiple contact interactions between a company and their internal/external customers. These include not only telephone and voice interactions, but also email, web inquiries, chat, fax and even video. The contact center offers customers a medium to communicate with the company and...
Today's complexity requires smart connectivity. In an ideal world everything should work perfectly, but unfortunately the complexities of the new communications paradigm need to be dealt with. The current commuications environment uses analog lines (TDM type FXS/FXO), digital lines (T1/E1), pure IP channels...
There is no argument that voice is being re-coded as data, bringing a series of benefits to everyone, from carriers to end-users. Packetization of voice allows for greater density of calls per wire, greater flexibility in routing, dynamic adjusting of QoS, better storage (recording), aggregation with data (caller ID, DID, signaling, billing, etc.)...
At the onset of the VoIP trend in the early 2000’s, the major obstacle for widespread adoption of IP telephony was the lack of standards and the availability of IP end-points. Transmitting voice using data packets was already popular with toll-bypass operators. Some companies even used to connect branches...
CommLogik is a value-added distributor of Unified Communications (UC) solutions and related services with a focus on the Americas. Founded in 1999, the company enhances its partners’ abilities to integrate UC components and optimize business communications for their customers. We achieve this through our expertise in UC disciplines and by providing our technology and business partners with exceptional commercial, technical/engineering and financial support to accelerate business growth.